Bristol Conversations in Education - Biases in remembering feedback about past and future performance
Dr Rob Nash, Aston University
School of Education, 35 Berkeley Square, Clifton, Bristol, BS8 1JA
This event is part of the School of Education's 'Bristol Conversations in Education' seminar series.
Speaker: Dr Rob Nash, Aston University
Students frequently receive feedback that evaluates how well they achieved in the past, and feedback that directs them on what to improve in future. But how much of this feedback do students actually remember? Surprisingly, virtually no published research addresses this important question; however, based on educational findings and theory from the memory literature, we predicted that future-oriented (directive) feedback should be better remembered than past-oriented (evaluative) feedback. In this seminar I will outline a series of controlled experiments that we have conducted to test this prediction. Our initial findings uncovered two distinct biases that appear to shape how people remember performance feedback. These initial findings led us to begin a surprisingly exacting journey of trying to explain why the memory biases actually occur. I will discuss the implications of our work in light of current understandings of “best-practice” in giving performance feedback.