We always endeavour to provide a high quality professional service, which meets our mission of ‘providing effective, enjoyable postgraduate education for dental professionals’.
We welcome feedback and always evaluate our educational activities with a view to continuous improvement, within the constraints of our budget.
If you have cause for complaint, please contact the department as soon as possible after the event. We hope that many matters can be resolved to your satisfaction with a telephone call. If this is not the case, please put your concern in writing to the Dean or the Manager. Your letter will be acknowledged within three working days and a written reply to the complaint will be sent within 10 working days. If matters are not then resolved in an acceptable way, reference can be made to the Medical Postgraduate Dean (for NHS matters) or the Graduate Dean, Faculty of Medicine and Dentistry (for University courses).