24 hr Assistance

Emergency contact  24 hours a day

Assistance is available for lock outs from rooms, urgent maintenance issues and all types of emergency.  Contact details are posted in every student room on the pin board or on the back of the room door.

Daytime

Weekdays - daytime

0715 hrs - 1900 hrs Porters - go to Porters' Lodge for assistance

0800 hrs - 1630 hrs Hall Office (opposite Porters' Lodge)  - internal Extension 32480 (0117 903 2480), the office will radio for Porter assistance on your behalf.

NOTE:   £2 charge per daytime lockout operates after the first week of the Autumn Term.

Weekends only

1000 hrs - 2330 hrs call the duty semior resident on 07887 773 801

Evenings

Weekday evenings - between 1915 hrs and 2330 hrs

Contact for Duty Senior Resident  Units 1 - 5 and MB Rooms:  07887 773 801

Contact for Duty Senior Resident Units 6-10 and OLA Rooms: 07780 574 976

Late night support from 2330 hrs until 0700hrs

Contact University of Bristol Security on (0117) 928 8748.  Security may need to travel in order to assist you with a night call - please be prepared for this.

Where Security receive a call for help because of disturbance the information source is kept confidential.